27 April 2023. Digitizing Management of Indicators and Results Frameworks - Lessons Learned.
A growing number of humanitarian and international development organizations have been shifting their processes for managing project/program results frameworks, indicators, targets, and results from spreadsheets to online platforms. With this comes the opportunity for centralization, standardization, and consolidation of program monitoring data.The strategic move can also demand extra effort or exacerbate existing challenges in data governance, internal reporting processes, and/or organizational politics or power dynamics. As such, to maximize adoption and business value, digitization efforts in this arena need broad stakeholder engagement and buy-in across Programs, MEL, and IT, coupled with thorough change management efforts.
Aligning and integrating with project management and ERP, digital transformation initiatives can provide staff with a central source of project/program truth but may bring unexpected dependencies that challenge timelines. Because organizations often use a variety of data collection tools–some with consistent data structures, some with ad-hoc or project-specific data structures–flexible data ingestion and aggregation functionality become increasingly key to saving time, maintaining adoption, and ensuring good data quality.
- Emma Newbatt, Monitoring, and Evaluation Specialist at PLAN International;
- Heather Dolphin, Deputy Director for Monitoring, Evaluation, Accountability and Learning at Catholic Relief Services;
- Julie Rajaratnam, Director of Strategy, Measurement and Learning at PATH;
- and Zak Kaufman, the Co-Founder and CEO of Vera Solutions
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